Current situation of conflict between Goverance & Web 2.0Here it is, the 3rd part in what I reveal now is my 4-part essay on the context of Web 2.0 and Government.

Now, I write about the problem of Web 2.0 and Government.

I start off with a quote from 2002 which still catpures where we are today:

“The administrative-democratic turmoil will lead to growing and serious risks of citizens’ alienation, disaffection, skepticism and increased cynicism toward governments. Such trends are already intensifying, and only a high level of cooperation among all parties [can cope]…[a model is needed] that successfully fosters┬ámutual effort. This movement from a “they” spirit to a “we” spirit is perhaps the most important mission of public administration in our era.”

(Emphasis added, from: Vigoda, Eran “From Responsiveness to Collaboration: Governance, Citizens, and the Next Generation of Public Administration“, Public Administration Review, Volume 62 Issue 5, 2002)

Wha is needed? I link to a quote from a paper on the epochally-named field “Neoinstitutionalism (2003) links this to technology:

“new technologies tend to reflect rather than to alter the culture that produces them…technology cannot save us from ourselves, it can only reflect all too candidly who we are”

(Yang, Kaifeng “Neoinstitutionalism and E-Government: Beyond Jane Fountain
Social Science Computer Review Vol. 21, Issue 432, 2003)

So…surprise. Technologically-induced slow creeping turmoil driven by (perceived?) citizens’ alienation. A public discussion is happening, and the biggest most influential organisation in Canada (gov’t) isn’t responding to email, Facebook invites, twitter tweets, engaging blog posts, etc… you name it. › Continue reading…