The Government paradigm in place among Westminster and Commonwealth nations is the New Public Management paradigm. Simply put, it’s “managing for results” through metrics and performance evaluations. With it, retains the structures of hierarchy and bureaucracy, but modernised towards the service delivery and policy development.

Where did New Public Management come from? A view that everything could be measured, tracked. New Public Management sought to bring to governance what the Industrial Revolution did to Industry: process, structure, measurements, and ever-increasing returns. Despite all its short-comings, it’s what Government has now, and what it has to work with.

Below you will see embedded the Adam Curtis documentary “Century of the Self” which shows, in a stitched-video series on YouTube, how this paradigm came about, and how Government ‘adapted’. You will need to draw the link to extrapolating its effects today. While it doesn’t name “New Public Management” per se, the important link here is that the Governemnt governance paradigm evolved in response to an “age of mass democracy”, individual psychological needs…and technology. The effect on Web 2.0, as we go further, causes friction to the control of the prevailing paradigm of New Public Management.

I suggest you play it while you work or wash the dishes. Take a sweeping look at the video when something interesting comes up. It’ll surely give you much to think about.

Consumercracy or Democracy?
“This series is about how those in power have used Freud’s theories to try and control the dangerous crowd in an age of mass democracy.” – Adam Curtis